Warranty Policy
Every Austin speaker is built for long-term performance and reliability. We stand behind every product we make — unconditionally.
Warranty Coverage
The warranty covers defects and issues that arise under normal, intended usage conditions.
- Manufacturing defects
- Technical or functional issues under normal usage
This warranty is valid for 2 years from the original date of purchase, as mentioned on the purchase invoice.
Warranty Validity
To avail warranty services, the following conditions must be met:
- A valid original purchase invoice must be provided
- The product must be in its original condition with the box and accessories
- Warranty is non-transferable and applies only to the original purchaser
Resale & Ownership Clause
- In case the product is resold, the warranty will continue only from the original purchase date
- Warranty does not restart, renew, or extend under any circumstance
What Is Not Covered
- Physical or accidental damage
- Damage caused by misuse, negligence, or improper handling
- Unauthorized repair, modification, or dismantling of the product
Warranty Void Conditions
Warranty will be considered void if:
- The product has been opened, dismantled, or tampered with
- The product is used in a manner not intended or specified
Repairs & Service
- Repairs, if applicable, will be carried out through authorized service channels
- Any repair or service does not extend or renew the warranty period
Warranty Registration
To ensure faster support and seamless service, customers are encouraged to register their product on the Austin website. Registration helps:
- Maintain purchase records
- Enable quicker support resolution
How to Claim Warranty
To raise a warranty request, follow these steps:
- Keep your purchase invoice ready
- Contact Austin support via the website or email
- Share product details and issue description
- Our team will guide you through the next steps
Limitation of Liability
Austin Acoustics is not responsible for:
- Indirect or incidental damages
- Loss caused due to misuse or unauthorized handling
We Stand By Our Products
This warranty ensures that your Austin experience remains reliable, consistent, and worry-free. Every speaker that leaves our facility is built to last — and backed by our promise.
Warranty is effective from the date of original purchase as stated on the purchase invoice. For warranty claims or queries, contact Austin Acoustics support through the official website.