Austin Acoustics
Shipping & Delivery
Every order is processed with care and delivered safely to your doorstep. Our goal is a smooth, reliable experience from purchase to arrival.
Processing
24–48 Hours
Delivery
5–7 Business Days
Coverage
India Only
Tracking
Email & SMS
01
Order Processing
- All orders are processed within 24–48 hours of confirmation
- Orders are processed on business days only (excluding weekends and holidays)
02
Shipping Timeline
- Delivery is handled by our logistics partners
- Orders are typically delivered within 5–7 business days across most locations
Delivery timelines may vary depending on location, service availability, and external factors.
03
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Any promotional free shipping offers will be clearly communicated
04
Order Tracking
- Once your order is shipped, you will receive tracking details via email or SMS
- You can track your shipment through the provided tracking link
05
Delivery Responsibility
- Deliveries are fulfilled by third-party logistics partners
- While we ensure timely dispatch, delivery timelines are subject to partner operations
06
Delivery Attempts
- If delivery is unsuccessful, our courier partner may attempt delivery multiple times
- In case of repeated failed attempts, we offer refunds after deducting applicable costs
07
Address Accuracy
- Customers are requested to provide complete and accurate shipping details
- Austin Acoustics is not responsible for delays caused by incorrect or incomplete address information
08
Damaged or Tampered Packages
If your package appears damaged or tampered with at the time of delivery:
- Do not accept the package
- Report the issue immediately to our support team
09
Delays & Exceptions
Delivery may be delayed due to:
- Remote locations
- Weather conditions
- Logistics disruptions or unforeseen circumstances
We appreciate your patience in such situations.
International Shipping — Currently, Austin Acoustics delivers within India only. We hope to expand our reach soon.
Handled With Care — Every Step
Every Austin product is packaged and dispatched with precision — ensuring it reaches you in perfect condition, ready to perform from day one.
For shipping queries or delivery support, contact Austin Acoustics through the website support page or email.